Blomma

Blomma realised that Shopify was limiting its growth. They needed custom e-commerce features, better logistics management, and a system to handle everything from orders to payroll.

E-commerce

Internal Tool

Process Modelling

Client

Blomma (now Seasons)

TEAM

Nasir Nawaz, Himanshu Sharma

Services

Process Modelling

Frontend Development (Bubble)

Backend Development (Bubble)

Third-party API integrations

Website

https://tryseasons.co/

Background

Blomma is an online store from Kuwait that sells gifts and flower bouquets. They needed custom e-commerce features, better logistics management, and a system to handle everything from orders to payroll. To deliver a better customer experience, they needed a backend system that matched the quality of their products.

With these goals in mind, Blomma decided to rebuild their e-commerce website and develop a strong operations center. They needed a partner who could understand their vision and create a reliable, scalable solution. That’s when they reached out to us.

Process

We started by talking with the Blomma team to understand how their business works and what they really needed.

We mapped out their current process and wrote down what different users would want to do on the platform.

Next, we designed the screens in Figma and worked closely with Blomma to make sure everything looked right and made sense.

Then we built the system. We created a strong foundation that could handle orders and deliveries, and connected it to the tools they already use. We also set up tracking so they could see how their marketing was working.

We used Bubble to build the website and the backend app quickly while keeping everything working smoothly. After lots of testing from both our team and Blomma's team, we launched the platform successfully.

Outcome

We developed a custom e-commerce site that made shopping easy and enjoyable. Features like express delivery, custom requests, add-ons, and personalised greeting card previews improved user-friendliness.

We built an operations centre handling logistics, payroll, delivery route planning, and order assignments in one place. Automated reporting and record-keeping help Blomma reduce manual work.

The new platform replaces spreadsheets with dashboards that provide real-time information on key areas, such as abandoned carts, finances, and delivery partners. This allowed them to make quick, informed decisions.

"The team is highly skilled, responsive, and committed to delivering high-quality work"

Nayef Alotaibi

CEO, Seasons

Read on G2

IMpact

62,000

orders processed in the first 11 months since launch of the new platform

Cut to 2 hours

What used to take 44 hours/month - account reconciliation - has dropped to 2 hours/month

Accurate data

Manual data entry removed, inadvertent mistakes eliminated ensuring consistent data

One platform replaced 6 disconnected tools

Six platforms. Zero connection. Endless switching.

Our custom platform brought everything together, eliminating the chaos and giving them one clear view of their business.

From spreadsheets to smart dashboards

Blomma used to track orders and customer details using spreadsheets(left), but they were hard to manage. We built a custom dashboard (right) that shows orders and deliveries in real-time. This made it easier to make quick decisions and run operations smoothly.

End-to-End Business Optimization

Complete visibility, simplified management, and real-time inventory control

The customers now have complete visibility before delivery. They can view the final appearance of the gift exactly as the recipient will receive it. A built-in quality check guarantees that each order meets the required standards.

Blomma can now easily add product variants with different colors, prices, and images from one simple interface.

We made checking SKU availability easy. Staff can quickly see how many items are in-stock, allowing them to manage inventory easily and avoid delays.

Faster deliveries, happier customers

Smart Delivery Management

We made it easy to send orders to drivers. They get all the delivery details on their phone, with no need for paperwork. We check their location and the addresses to find the fastest route, so orders reach customers quicker.