How we built an internal tool to streamline workflow and improve productivity of the company leading to improved NPS and customer satisfaction
PrepLadder provides online coaching for medical students preparing for postgraduate entrance exams. The company was founded in 2015 and has since become one of India's leading online coaching platforms. The company also provides a mobile app allowing students to access course materials. PrepLadder has received funding from various investors and has a large user base in India.
They're very familiar with Bubble and other no-code tools. It's been helpful and more cost-effective for us to build this platform with no-code tools.
We used Miro to visualise the user journey of the app.
We used Figma to create the high-fidelity mockups.
We used Trello for managing the project tasks and progress.
The scope of work for this project involved building a custom web application that provides a unified platform for their product team to track progress, allocate tasks, schedule meetings, and measure KPIs and NPS at the company level. The project will utilize Bubble, a no-code tool, to develop the platform in a cost-effective and efficient manner. The goal of the project is to optimize the platform for efficiency and productivity, and to ensure that it meets the goals of creating a more streamlined and efficient work environment.